Privacy Policy

Last updated: October 22, 2024

 1. Introduction

Welcome to Prontoville (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://prontoville.com) or engage with our IT consulting services.

2. Information We Collect

 2.1 Information You Provide

We may collect information that you voluntarily provide when:
– Contacting us through forms
– Subscribing to newsletters
– Requesting consultations
– Creating an account
– Engaging our services

This may include:
– Name and contact information
– Company details
– Job title
– Project requirements
– Payment information

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:
– IP address
– Browser type
– Device information
– Operating system
– Pages visited
– Time and date of visits
– Referring URLs

 3. How We Use Your Information

We use collected information for:
– Providing IT consulting services
– Responding to inquiries
– Improving our website and services
– Sending newsletters and updates
– Processing payments
– Analyzing usage patterns
– Maintaining security
– Complying with legal obligations

4. Information Sharing

We may share your information with:
– Service providers and contractors
– Payment processors
– Analytics partners
– Legal authorities when required by law
– Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:
– Encryption
– Secure servers
– Regular security assessments
– Access controls
– Employee training

However, no method of transmission over the Internet is 100% secure.

 6. Your Rights

You have the right to:
– Access your personal information
– Correct inaccurate data
– Request deletion of your data
– Opt-out of marketing communications
– Withdraw consent
– Request data portability
– File a complaint with supervisory authorities

 7. Cookies

We use cookies and similar technologies to:
– Improve website functionality
– Analyze traffic
– Remember preferences
– Provide targeted content

You can control cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

 9. International Data Transfers

We may transfer your information to servers located outside your country. We ensure appropriate safeguards are in place for international transfers.

10. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of material changes through:
– Website notices
– Email notifications
– Other appropriate means

 11. Retention

We retain personal information for as long as necessary to:
– Provide requested services
– Comply with legal obligations
– Resolve disputes
– Enforce agreements

## 12. Contact Us

For questions about this privacy policy or our privacy practices, contact us at:

Prontoville
Email: privacy@prontoville.com
Phone: +2348058149201

 13. California Privacy Rights

California residents have additional rights under the CCPA, including:
– Right to know what personal information is collected
– Right to know if personal information is sold or disclosed
– Right to say no to the sale of personal information
– Right to access personal information
– Right to equal service and price

 14. Legal Basis for Processing (EU/EEA Users)

For EU/EEA users, we process personal data based on:
– Contract performance
– Legal obligations
– Legitimate interests
– Consent